Media Centre Category

National Water Harvesting and Storage Authority

Hifadhi Maji, Boresha Maisha

Media Centre

Napuu Water Project in Turkana
25 Jun 2020 14:10

Mr. Erick Okeyo, MBS, MKIM recently undertook a comprehensive orientation tour of water projects being undertaken by the National Water Harvesting and Storage Authority in Turkana County. During the tour, where he was accompanied by Management and Staff of the Authority, he met various stakeholders who appreciated the extent of the works by the organization. The Chairman paid a courtesy call to the Turkana County Commissioner Mr. Muthama Wambua and briefed him on the on-going projects. In the s [ ... ]

Management Team
19 Jul 2019 15:21Management Team

    NWHSA's Management team oversees the day-to-day running of the Authority and ensures the Authority’s objectives are achieved. The team is led by the Chief Executive Officer who is also a member of the Board of Directors. CS. Sharon Obonyo          Ag. Chief Executive Officer CPA Patrick O. Ataro       GM-Finance & Corporate Planning Eng. Reuben Itiko           Chief Engineer, Construction & Electro Mechanical Eng. Henry Kigenyi          Chief Engineer [ ... ]

Service Charter
18 Jul 2019 09:25Service Charter

This Service Charter sets out our commitments to our clients and stakeholders with regard to the quality of services that they expect from us. The Charter will improve awareness among our clients and stakeholders of the availability and quality of the services we offer.We are committed to continuous improvement in pursuit of client satisfaction and achievement of excellence in our operations.     To Download the Charter please click here  DOWNLOAD 2019 SERVICE CHARTER HERE

Other Articles

Authority's Communication Policy

National Water Harvesting & Storage Authority acknowledges communication as a critical tool of management and key to our Mission, Vision and Strategic Objectives. This policy has come at the time when we are transiting to the new ISO Standards 9001:2015. This will ensure that all communication from NWHSA is accurate, timely, consistent, coordinated, effectively managed and responsive to the diverse needs of our internal and external stakeholders.

The purpose of this policy is to provide understanding and guidance for the appropriate use of communication tools, including verbal, printed, and digital, by NWHSA’s Board, staff and stakeholders while conducting the Authority’s operations. Further, the policy will be instrumental in enabling us attain high-quality information about our projects, programs, services and initiatives. This will also be helpful during our stakeholder engagements where we aim to build more trust through mutual relationship.

One of our strategic objectives is to “Improve corporate image and enhance customer service.” This policy among others will help us achieve this objective through effective procedures and processes that will be established at all levels of the Authority. We shall thrive to promote effective planning, implementation and evaluation at all levels of our communications.

Acting Chief Executive Officer CS. Sharon Obonyo says the Communications Policy is critical to our brand visibility and corporate governance in that it ensures that we are visible, accessible and accountable to our stakeholders while upholding the principles of good corporate governance. She adds that we shall attain this through sound communication initiatives and programs that foster mutual understanding while building trust.

The Policy is intended to establish sound principles and guidelines of communication within and outside the Authority. It is an instrument for supporting planning, development, use of communication systems and resources to improve the overall productivity of the workforce and create a positive presence for the Authority. 

The Access to Information ACT, 2016 provides for the right of access to information by citizens under Article 35 of the Constitution. It states that public entities and private bodies should proactively disclose information that they hold in line with the constitutional principles. It is in this regard that the Authority‘s Communication activities should always inform and educate, emphasizing on its strengths geared towards maintaining a good reputation with its stakeholders. 

Most importantly, this policy will guide public participation and integrate communication to all Authority’s projects to support execution leading to projects success. The policy will link communication to the overall strategies of the Authority for effective and consistent operations.

The goals and objectives of the policy are:

  1. To provide a framework for the design of Communication Strategies and procedures for engaging with stakeholders.
  2. To streamline the Authority’s internal and external communication.
  3. To increase the Authority’s brand visibility.
  4. Cultivate and enhance confidence in the Authority’s reputation.
  5. Build trust and stakeholder value.

The policy has also proposed training of staff on communication skills. The Chief Corporate Communications Officer, Ms. Joyce Jepkemboi says the Authority recognizes that Communication skills must be developed and improved continuously for effectiveness of its operations. Consequently, the policy shall ensure that key personnel receive communication/media or presentation skills training in order to facilitate their individual performance when required to provide media briefings and take part in interviews or public engagements. Further all staff shall be trained or sensitized on basic communication skills and etiquette.



Access to Information Act, 2016 is anchored on Article 35 of the Constitution of Kenya, 2010. The Act of Parliament conferred the Commission on Administrative Justice (CAJ) with the oversight and enforcement functions. The Authority is aware that all Kenyan citizens have a right to access information and therefore recognizes that any information held by it, as an agent of the government, should be made available subject to the provisions of the Act. 

Information disclosure

When releasing information, NWHSA shall adhere to the following as per the Access to information Act, 2016. Article 4 sub-section 3 of the Act on Right to Information states that “Access to information held by a public entity or a private body shall be provided expeditiously at a reasonable cost. Further, Article 5 on Disclosure of information by public entities requires that a public entity shall facilitate access to information held by such entity and which information may include the particulars of its organization, functions and duties among others.

Just like the Authority’s Corporate Social Responsibility (CSR), the communication draft policy is complete and has also been given to staff and the board members for their input. Once views from stakeholders are incorporated, it shall be approved by the Board before it is implemented.


By Joyce Jepkemboi

Authority's CSR Policy

The Authority has embarked on the development of its Corporate Social Responsibility (CSR) policy. CSR is an organization’s commitment to manage the social, environmental and economic effects of its operations responsibly and in line with public and stakeholder expectations. CSR is strongly connected with the principles of sustainability. The Authority commits to make decisions based not only on financial or operational factors, but also on the social and environmental consequences.

The policy will be a self-regulatory mechanism through which we shall carry out our operations as guided by law, ethical standards and international norms. Additionally, we intend to continue embracing responsibility for our corporate actions and to encourage a positive impact on the environment and our stakeholders.

Therefore, it is the core Corporate Responsibility of National Water Harvesting & Storage Authority (NWHSA) to practice its corporate values through its commitment to grow in a socially and environmentally responsible way, while meeting the interests of interests of its stakeholders and the public.

The Acting Chief Executive Officer CS. Sharon Obonyo has welcomed the fast tracking of the policy saying she is eager to have the policy finalized and implemented soonest so as to guide the Authority’s CSR activities. The CEO added that the policy will align the Authority’s operations and activities with the expectations of its stakeholders so as to attain economic, environmental as well as social imperatives. 

“Through Corporate Social Responsibility (CSR), we aim to enhance our relationship with stakeholders, good corporate governance, build and keep public trust between the Authority and our stakeholders through solid working connections with both existing and new stakeholders." CS. Obonyo.

Below are the objectives of the CSR policy:

  • To align the CSR activities with the Authority’s strategic goals, objectives and values in an effort to make a positive difference in the society.
  • To foster successful interaction with governments, communities and other stakeholders. 
  • To contribute to charitable causes related to the Authority’s mandate and seek to participate in ways that touch people's lives in these communities.

Our Principles

  1. We recognize that we must integrate our core values and operations to meet the expectations of our stakeholders and the environment.
  2. We recognize that our social, economic and environmental responsibilities to these stakeholders are integral to our operations.
  3. We aim to demonstrate these responsibilities through our actions and within our corporate policies.
  4. We take seriously all feedback that we receive from our stakeholders and, where possible, maintain open dialogue to ensure that we fulfill the requirements outlined within this policy.
  5. Creating an awareness of how our activities have a local impact.
  6. Environment - ensure afforestation programs such as tree planting through raising a culture of environmental consciousness in communities surrounding our projects.

Our Focus

  1. We shall strive to improve our environmental performance through implementation of Sustainable Development and Environmental policies.
  2. We shall encourage dialogue with local communities for mutual benefit.
  3. We shall provide, and strive to maintain, a clean, healthy and safe working environment.
  4. We shall uphold the values of honesty, partnership and fairness in our relationships with stakeholders.

CSR Activities

We will engage and participate in CSR activities that are related to our mandate and environmental conservation. One of these activities is tree planting. The Presidential Directive Circular Ref. No. OP/CAB/26/1.3A dated 4th June, 2018 directs inclusion of tree planting in CSR activities of all government agencies.

We shall restrict our CSR activities to our project areas because these will be our area of operation. Further, all CSR activities shall be approved by management before they are implemented while considering availability of budget.  Most importantly, CSR projects or donations such as water storage tanks shall be properly branded as per the Authority’s brand manual specifications. The CSR policy already in place and has been given to staff and the board members for their input after which the final policy will be approved by the Board for implementation.



Service Delivery Charter


This Service Charter sets out our commitments to our clients and stakeholders with regard to the quality of services that they expect from us. The Charter will improve awareness among our clients and stakeholders of the availability and quality of the services we offer. We are committed to continuous improvement in pursuit of client satisfaction and achievement of excellence in our operations.

The Business Development Unit

The Business Development Unit

Drilling of boreholes

The BDU has been involved in drilling works across all the country's counties with a bias towards the arid and semi-arid counties of Wajir, Mandera, Kitui, Machakos, Makueni and Western & Nyanza region counties.

 Plant/Equipment Hire (Watermaster/Dredging Plant)

One of the greatest hindrances to the full utilization of dams and pans is siltation which gradually reduces the storage capacity of dams and pans. A great number of dams and pans have not been silted since their construction especially because of lack of disilting equipment. The Corporation has one such disilting equipment which has been seeded to BDU to be hired out commercially for such purposes. A recent case of hire of this equipment was by Kenya Maritime Authority (KMA) to remove water hyacinth on Lake Victoria. This machine has also been used in the past on Chinga dam in Ithaca and Bayete dam in Wareng.

 Construction of small dams and pans

The BDU has been engaging in the construction and supervision of dams and pans. There exists a wide market for such products especially with the advent of a devolved governance.

 Engineering Consultancy Services

The Corporation has a number of specialist professionals that could provide commercial consultancy services under the ambit of BDU which could be a potential source of revenue. Such specialists include: Engineers, Hydrogeologists, EIA Experts who could provide the following services: -

          - Ground water investigations

          - Design of small pan & dams

          - Design of water supply systems

          - Project supervision

          - Environmental audits.

Fleet Management

The rates of hire of such equipment are contained in the Exchequer and Audit Act (Cap 412) Legal Notice No. 53. This legal notice was only meant to cover the mechanical and transport fund operated by the Ministry of Transport and Infrastructure which is now being widely applied by all Government Ministries and Departments including Parastatals.

Hire of vehicles, plant and machineries takes into account both normal hire rates and dry hire rates. Dry hire rates are a situation where the vehicle or plant is leased out to the user without the operator and fuel. On the other hand, normal hire rates include machines, operator and fuel. BDU intends to adopt these rates in its fleet management process.

Moses Gitonga Ntiritu Works